FAQ


    Rei Seraya Residence (Rei Seraya) is a luxury retirement community living with assisted living options. At Rei Seraya, our apartments allow seniors to experience all the comforts of a home, with a choice of spacious suites and a two-bedrooms floor plans. Our variety of options allows our residents to select just the right amount of space that fits their needs.
    • For Assisted Living, there are 100 suites (~300sf) with an en-suite bathroom, a shared living hall and kitchenette.
    • For Independent Living, there are 200 units of service apartments (~900sf) with two bedrooms, living area, dining area and kitchen.
    Prior to moving into Rei Seraya, our staff will conduct an assessment to evaluate the best options for our residents to ensure that their basic requirements are met. Arrangements can also be made with our facility manager to accommodate couples living together.
    Some common facilities available in both the independent and assisted living are:
    • Outdoor garden spaces with BBQ area and pavilions
    • Beauty salon
    • Consultation rooms
    • Multi-purpose event hall
    • Activities lounge for arts & crafts or games like chess, mah-jong etc
    • Entertainment room for movies & karaoke
    • Gymnasium
    • Indoor/outdoor lounge
    • Library
    No. Both Assited Living and Independent Living have their own facilities and amenities.
    Yes, it is elderly friendly and wheelchair accessible throughout the facility.
    Yes, residents may discuss with the the staff in order to arrange events or activities.
    Yes. Outings can be scheduled to take the residents to local grocery stores, pharmacies and department stores so that residents are able to run their own errands. Transportation for doctors' visits are available for an additional fee.
    Visitors are welcomed at any time as long as the time works best for the residents too.
    Family members are always welcomed to stay over at Rei Seraya with their loved ones. However, it is important that they adhere to the house rules.
    Yes, residents are encouraged to do so, but only loose furnitures. The units are equipped with built-in features to provide ample storage spaces.

    Residents in the assisted living facility will be provided with personalised assistance and wholehearted care. This range from light help with daily activities, to more direct assistance if necessary. We can assist our residents with all of their daily activities such as showering, dressing, grooming and even dining.
    Any short-term request needs to be arranged and discussed with our facility manager.
    Our caregivers will always be available within the household to oversee to the residents’ needs. This is supported by a 24-hour security system to ensure that each of our residents as well as their next of kin can have peace of mind at all times.
    Any short-term request needs to be arranged and discussed with our facility manager.
    Our caregivers and staff at Rei Seraya Residence ensures that all our residents are well taken care of. However if medical intervention is required we can assist with the resident or their next of kin on the arrangements for moving the resident somewhere that provides medical care and we will do our best to help their transition as smoothly as possible.
    Our dining experience is designed to make you feel right at home, with fresh foods and healthier ingredients for “just made” appeal. Our food services director and our professional chef work together to create wholesome menus. In addition, dietary restrictions and special diets can also be accommodated, and all menus are reviewed and approved by Rei Seraya’s Nutritionists.